Capital Collection Service

Capital Collection Service

David Sopourn, President and CEO

WE ARE GEARED FOR HOSPITAL ACCOUNTS. THE FIRST THING WE DO IS ASK YOUR PATIENTS HOW WE CAN HELP THEM.  THEN WE EDUCATE PATIENTS ABOUT THEIR INSURANCE AND WHY THEY HAVE AN OUTSTANDING BALANCE.  WE TYPICALLY RECOVER 39% MORE THAN A TRADITIONAL COLLECTION AGENCY BECAUSE OUR AGENTS WORK WITH YOUR PATIENTS TO CREATE A RESOLUTION, NOT JUST FORCE COLLECTION.

WHETHER YOU ARE A MEDICAL GROUP, HOSPITAL, OR SURGERY CENTER, YOU HAVE FOUND THE RIGHT COMPANY.  AT CCS WE HELP YOU MANAGE ACCOUNTS THAT FALL INTO DEFAULT STATUS AND SPEED UP THE PROCESS. WE WILL BECOME AN EXTENTION OF YOUR ADMINISTRATIVE OFFICE . OUR FRIENDLY APPROACH AND LARGE MEDICAL GROUP EXPERIENCE HELPS CCS COLLECT MORE REVENUE THAN TRADITIONAL COLLECTION AGENCIES.

CCS Services

Jun 11, 2016

CCS PROVIDES RESOURCES TOGETHER OR INDIVIDUALLY BASED ON EACH HOSPITAL’S NEEDS. WHEN YOU PARTNER WITH CCS WE ASSESS THE AREAS YOU COULD OPTIMIZE AND BUILD A PROGRAM TO INCREASE REVENUE AND REDUCE COST.

WE EMPLOY STRINGENT DATA PROTECTION POLICIES AND ARE HIPAA COMPLIANT. HIPAA IS APPLICABLE TO PROTECTED HEALTH INFORMATION. PROTECTED HEALTH INFORMATION IS ANY ORAL OR WRITTEN INFORMATION ABOUT A PATIENT THAT RELATES TO THE PHYSICAL OR MENTAL CONDITION OF A PATIENT. HIPAA APPLIES TO "COVERED ENTITIES," WHICH ARE STATUTORILY DEFINED AS THOSE ENTITIES WHICH RECEIVE, USE OR ARE EXPOSED TO PROTECTED, PRIVATE PATIENT HEALTH INFORMATION. THEREFORE, CAPITAL COLLECTION SERVICE ARE INCLUDED IN HIPAA'S REACH. IN ORDER TO COMPLY WITH HIPAA, WE HAVE PROVIDED THE FOLLOWING NECESSARY MEASURES TO PROTECT YOUR PATIENTS' HEALTH INFORMATION.

Values & Ethics

Feb 08, 2016

OUR APPROACH IS UNIQUE. WE UNDERSTAND THAT TALKING ABOUT PERSONAL MEDICAL PROCEDURES IS A SENSITIVE TOPIC. THAT'S WHY WE EMPLOY A KNOWLEDGEABLE  STAFF TO TALK TO YOUR PATIENTS WHILE MAINTAINING HIPAA COMPLIANCE. WE COLLECT REVENUE ON EVERY TYPE OF HOSPITAL ACCOUNT IN THE MEDICAL INDUSTRY.

How It Works

Feb 08, 2016

WE ONLY COLLECT HOSPITAL REVENUE AND OUR APPROACH IS UNIQUE.  THE FIRST THING WE DO IS EDUCATE THEM ABOUT THEIR INSURANCE, CO-INSURANCE, AND THEIR CO-PAYMENT RESPONSIBILITY.  CCS CURRENTLY AVERAGES OVER 12% RECOVERY OF FOR SELF-PAY REVENUE.  THESE RESULTS ARE ONLY POSSIBLE WHEN WE INTEGRATE WITH YOUR PRACTICE AND WORK ACCOUNTS TOGETHER.

WE KNOW HOSPITAL ACCOUNTS BECAUSE WE WORK EXCLUSIVELY WITH HOSPITALS.  CAPITAL COLLECTION SERVICE BELIEVES IN GIVING BACK TO OUR CLIENTS AND THE COMMUNITY.  THAT'S WHY WE DONATE A PERCENTAGE OF OUR PROFITS TO THE HOSPITAL'S CHARITABLE FOUNDATION.  OUR REVENUE SUPPORT SERVICES ARE BASED ON A FEW FUNCTIONS;  WE HAVE SEAMLESS INTEGRATION WITH HOSPITAL SOFTWARE AND WE WORK TOGETHER TO RESOLVE YOUR ACCOUNTS WITH AN APPROACH BASED ON YOUR AGREEMENT WITH PATIENTS.  OUR ABILITY TO PERFORM THESE FUNCTIONS EFFICIENTLY WITHOUT COMPROMISING YOUR PATIENT RELATIONSHIP WHILE GIVING BACK TO YOUR PATIENTS IS CAPITAL COLLECTION SERVICE'S DIFFERENCE.

Results

Oct 15, 2015

CCS RESULTS VARY BASED ON THE SERVICES YOU CHOOSE AND HOW MANY DAYS PAST-DUE ACCOUNTS ARE PLACED. OUR INTERNAL AUDITS YIELD AN AVERAGE OF 51% RECOVERY OF LOSSES FROM PAITENT ACCOUNTS THAT ARE SUBMITTED 60 DAYS PAST-DUE. REDUCTION OF BACK-OFFICE COST WHEN COMPARED TO INTERNAL STAFFING IS A REDUCTION OF 6%.

Locate Patients

Oct 15, 2015

IF YOUR CUSTOMER'S INFORMATION IS INACCURATE, WE WILL LOCATE CURRENT INFORMATION WITH OURSKIP-TRACING PROCESS.  CCS'S COLLECTION TEAM WILL SEARCH 6-10 OF THE NATIONS'S LARGEST DATABASES ONLINE AND LOCATE YOUR LOST PATIENT.

Page 1 of 2

affiliations