Hospital Collections

By Oct 27, 2016
Rate this item
(1 Vote)

WE ARE GEARED FOR HOSPITAL ACCOUNTS. THE FIRST THING WE DO IS ASK YOUR PATIENTS HOW WE CAN HELP THEM.  THEN WE EDUCATE PATIENTS ABOUT THEIR INSURANCE AND WHY THEY HAVE AN OUTSTANDING BALANCE.  WE TYPICALLY RECOVER 39% MORE THAN A TRADITIONAL COLLECTION AGENCY BECAUSE OUR AGENTS WORK WITH YOUR PATIENTS TO CREATE A RESOLUTION, NOT JUST FORCE COLLECTION.

  

 

EBO - INSURANCE BILLING & AR SERVICES

Patients can be slow paying for a number of reasons. We provide a friendly call service that seeks to understand your patients financial situation and confirm payment intentions..

BENEFITS

  • Next Day Service
  • Day 60 Bill Exploratory Call
  • Insurance Discovery & Balance Verification
  • Insurance Billing
  • Payment Processing
  • Follow-up Letters
  • Dispute Management
  • Coding Services
  • Self-Pay Billing
  • Charity Care /Eligibility Verification

  

DAY 60 EARLY-OUT BILL REMINDERS

Our first step to increasing your revenue is providing a friendly reminder call service where we will contact all your late paying patients and insurance providers. You can use friendly reminder calls in two ways. On Contingency where we would negotiate a percentage based on the revenue collected or Flat Fee, $5 per account. Set Fees would be a pre-defined amount per account for making three friendly reminder & discovery calls and messages. Customer calls are made in your instatutions name. We will accept payments by phone or on hospitalaccount.com. If you prefer to have the patient pay your office directly your fee or Contingency percentage will be reduced. As we will not be subjected to a payment processing fee.

 

BENEFITS

  • Low Flat Fee Per Account
  • Same Day Service
  • Friendly Follow-up Calls
  • Payments Via HospitalAccount.com
  • Updated Account Information

 

DAY 75 HOSPITAL COLLECTIONS

When accounts are 75 days or more past-due we locate and contact right party payor’s and help negotiate a resolution for outstanding balances. If the patient refuses to pay or requires a more aggressive approach we provide legal services to resolve the account amicably.

COLLECT

  • Quick Reimbursements
  • Locate Alternative Payments & Charity Care
  • Arrangements
  • Client Driven
  • Reporting to NationalCredit Bureaus
  • Payment Programs
  • Ongoing Payment Plans
  • Customer Retention

BENEFITS

  • Quick Reimbursements
  • Locate Alternative Payments & Charity Care
  • Arrangements
  • Client Driven
  • Reporting to NationalCredit Bureaus
  • Payment Programs
  • Ongoing Payment Plans
  • Customer Retention

These accounts are best submitted to CCS on day 60 if you choose not Pre-collect. CCS will represent your Hospital as a third party collection agency. We will send demand letters, call daily, and work out payment in full. We understand your patients are important to you. So we acton your behalf with professionalism and consistency. Accounts that refuse to pay will be sent to credit bureaus and submit to our legal department for asset searches and arbitration. Patients that express a genuine interest in resolving there debt but lack the resources to pay the balance in full will be provided options for a payment plan. We prefer to collect the maximum amount of revenue in the shortest period of time so our payment programs are favorable to your practice

 

HOSPITAL SERVICES WE HAVE EXPERIENCE BILLING AND COLLECTING

  • Emergency Services
  • Surgical
  • Radiology & Diagnostic Imaging
  • Oncology
  • Pathology
  • Anesthesiology
  • Cardiology
  • Orthopedic
  • Diabetes & Endocrinology
  • Rehabilitation Therapy
  • Newborn & Child Care
  • Laboratory & Diagnostic
  • Nephrology

 

 

PATIENT FRIENDLY COLLECTION APPROACH

Our standards for account recovery are with the patient in mind. We are sensitive to the nature of every patient billing situation and are familiar with Hospital procedures. CCS customers experience very few patient complaints working with us. We believe in helping your patients resolve their obligations responsibly by providing alternative solutions to resolve accounts whenever possible.

 

COLLECTION COMPLIANCE

CCS complies with local and national FDCPA and HIPAA collection guidelines.

 

NO COMPLAINTS

CCSs does not create complaints. We are unlike traditional collection services and do not call patients excessively. We use our system to motivate your patients to communicate. Any point in the recovery process your patient can stop our actions and workout a manageable payment plan.

 

 

Read 1304 times
Capital Collection Service

David Sopourn, President and CEO

Website: www.capitalcollectionservice.com
Login to post comments

affiliations